Archive for October, 2009

What does FTP stand for?

FTP stands for File Transfer Protocol. It is the protocol commonly used on the internet to send files from a PC to a server or from a server to your computer.

How I can install Internet Explorer 7 without getting error message ‘Internet Explorer 7 could not be installed’?

Security software can cause problems, so temporarily disable your anti-virus and anti-spyware software, and then try installing IE7 again. More suggestions are provided at http://support.microsoft.com/kb/917925

What should I do if I think I have given my personal security details to a phishing scam?

It is essential that you contact your bank immediately by telephone, informing them of when this happened and how you were contacted. This will enable your bank to investigate and ensure that your account is protected.

Can you tell me how to use a photo I found on the web for my Desktop background?

Simply right-click the picture and then click Set as Background.

Windows XP refuses to boot – what can I do?

Insert your Windows Installation disc and boot from there. At the ‘Welcome to Setup’ screen, hit R to start the Recovery Console. Once this has loaded, type ‘fixboot’ (without the quotes), hit Enter and then try rebooting your system. This should solve the problem, if it doesn’t, repeat the process but this time type ‘fixmbr’ (again, without the quotes).

I can’t see menus in Explorer windows using Microsoft Vista. Where are they?

Tap the Alt key to display the traditional menu bar. It’ll disappear again when you select a menu item.

Why does my software not work now I am on Vista?

Increased security measures prevent some older XP programs from running in Vista. To get round this, right-click the program icon in an Explorer window, on the Desktop or in the Start menu, and select ‘Run as administrator’.

How can I back up files easily in Vista?

Go to Start, Control Panel and open the ‘Backup and Restore Center’. Click the ‘Back up files’ button and choose where you want to save your data to. This can be another hard disk, CD or DVD, or over a network. Choose the type of files to back up (such as pictures, music or email), set how often you want Windows to do this for you (daily, weekly or monthly), then pick a day and time. Save the settings and you’re ready to make your first back-up.